Insights-Driven Enterprise

Public sector organizations face competing priorities such as complying with regulations and mandates, eliminating fraud, delivering differentiated and personalized services, and improving transparency and accountability. They need to prioritize investments with optimized cost and resource usage. Insights-driven decision making can help deliver positive outcomes quickly and cost effectively.

While public sector organizations have access to a large amount of data, challenges like legacy systems, data management issues, skill set constraints, and outmoded management processes limit their ability to capture and analyze the right data sets for generating relevant insights.

We help address these challenges by creating an outcome-focused, insight-driven enterprise. Our solutions and services arm organizations with the right tools to leverage structured and unstructured data across disciplines, and generate insights for accelerating compliance, improving service delivery, eliminating fraud, waste, and abuse, and improving performance. We help embed analytics discipline in core processes to help public sector organizations manage competing priorities efficiently and chart the right course.


  • Infosys Big Data Hub – Big data analytics platform for faster insights and decisions
  • Infosys AssistEdge – Customer service platform to provide single view to service and self-help to consumers


  • Consulting and systems integration – Maximizing value from IT investments through strategic business consulting, systems integration, and enterprise application services
  • IT services – Enhancing organizational efficiency through application development, maintenance, testing, and infrastructure management services
  • Business process services – Enhancing agility with integrated IT and business process solutions including business platforms, process-re-engineering, and process outsourcing
  • Engineering services – Transforming product engineering lifecycle through product ideation, development, management, business platforms, and cross-industry shared services
  • Enterprise mobility – Optimizing reach and service delivery through complete spectrum of mobile services — from envisioning and business solutions to mobile technology services
  • Cloud – Enabling rapid and successful cloud adoption through a complete set of cloud services, from strategy, orchestration, to migration, aggregation, and management
  • Testing Center of Excellence – Enabling enterprises to establish strong quality processes by leveraging TCoE framework including tools, techniques and methodologies to deliver near-zero-defect applications

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