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  2. Infosys Permitting and Licensing Solution
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Infosys Permitting and Licensing Solution

Overview

Infosys Permitting and Licensing Solution (IPLS) is a state-of-the-art, cloud-based platform designed to streamline and modernize the entire permitting and licensing process. By leveraging cloud, AI and an intuitive interface, IPLS boosts efficiency, enhances communication, and simplifies compliance, making it easier for organizations to secure necessary permits and licenses. This user-centric platform transforms traditional methods into a seamless digital experience, saving both time and resources.

Revolutionize your permit and license processes with Infosys IPLS. Advanced AI makes it faster, simpler, and smarter.

TALK TO OUR EXPERTS

Infosys Permitting and Licensing Solution is designed to streamline the process of obtaining and managing professional licenses and permits for various industries. This solution ensures compliance with legal and ethical standards by centralizing documentation, automating alerts for renewals, and keeping track of regulatory updates.

  • App Composer:
    This tool allows users to create and manage various elements of an application. It includes Form Builders for creating forms with drag-and-drop functionality, List Builders for displaying data, UI Builders for designing user interfaces, Process Builders for configuring workflows, Report Builders for generating reports, and API Builders for integrating with other applications and databases.
  • Process Builder:
    This component is designed for creating and configuring workflows. It features a drag-and-drop interface for modeling business processes, automating workflows and decision activities, and includes notification capabilities for task completion and deadlines. Additionally, it manages Service Level Agreements (SLAs) within workflows.
  • Custom App:
    Allows users to personalize their applications by changing themes and logos, managing version control, and previewing applications based on user roles.
  • Forms, Data Lists, and Reports:
    This component enables users to build and customize forms with validation and API integration, populate data from different applications, arrange, hide, or show data, and export data in CSV, Excel, and PDF formats. It also allows users to build search views tailored to specific data needs.
  • Integration Capabilities:
    To facilitate integration with various APIs, external databases, and GitHub. It also supports sending notifications or emails using SMTP servers.

Key Features:

  • Online Portal: Submit applications electronically, reducing paperwork and speeding up processing times. This digital system also allows for easy tracking of application status and quick communication for updates.
  • Automated Workflows: Configure workflows for data entry, review, inspection, approvals, and communication, minimizing manual intervention.
  • Integrated Payments: Secure online payment processing through various payment services.
  • Configurable Business Rules: Easily create and adjust regulations to stay compliant with relevant laws.
  • Configurable Fee Schedules: Support dynamic fee models with straightforward updates.
  • Communication Templates: Use pre-designed templates for different types of communications, improving efficiency and customer experience.
  • Inspection Checklists: Customize inspection checklists to meet specific regulatory requirements.
  • Document Collection Rules: Determine specific document requirements for various business types and license categories.
  • Data Management and Reporting: Access comprehensive data analytics and insights for informed decision-making.
  • Customer Service: Receive dedicated support throughout the system's lifecycle, from planning to maintenance.
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Challenges & Solutions

The solution uses a modular architecture in the system design, allowing for easy updates and adding new features. Regularly review and update system capabilities based on user feedback and evolving regulatory requirements to maintain flexibility and relevance.

Designed with robust API capabilities for seamless data transfer and integration. Established standard integration protocols and collaborated with relevant agencies' IT departments to facilitate smooth and efficient system integration.

Developed user-friendly manuals and provided training sessions or video tutorials. Implementing user feedback mechanisms to continually improve the interface ensures users can easily navigate the platform regardless of their technological proficiency.

Infosys conducts workshops with stakeholders from various sectors to address all regulatory specifics, creating a unified system that meets diverse licensing and permitting needs.

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