Jurisdictions (Departments of Motor Vehicles (DMV), Ministries of Transportation) need to modernize their legacy driver licensing and vehicle registration systems to serve millions of customers effectively and efficiently.

Delivering this improved customer experience means that jurisdictions must implement a modern, user-friendly platform that delivers a consolidated view of the customers, meets the jurisdiction’s unique current needs yet easily adapts to changing requirements.

Digitize vehicle and licensing services with Infosys Celtic Vehicle and Licensing Solution.

Driver Licensing and Vehicle Registration Solution

Infosys Public Services and Celtic Systems have partnered to develop an integrated commercial-off-the-shelf (COTS) solution that helps jurisdictions successfully digitize vehicle and licensing services.

Built on Celtic’s products like CTS-Drive, CTS-Reg, CTS-IRP, CTS-iLearn, Infosys Celtic Vehicle and Licensing Solution (IC-VALS) digitizes both the core functions like driver licensing, vehicle registration, billing and ancillary functions like analytics and reporting. It provides an integrated view of customers, has the native flexibility to meet the unique business and technical requirements with minimal disruption to business, is highly scalable and easy to maintain.

IC-VALS is built using proven web-technologies. This gives jurisdictions the flexibility to maintain the solution themselves without being locked-in indefinitely to a specific vendor.

Key features and benefits of IC-VALS

  • Modularity – Loosely coupled components for flexibility and accelerated deployment
  • 360° Customer View – One-client, one-record model providing a consolidated view of the customer
  • Scalability – Service Oriented Architecture for extensibility and interoperability
  • Configurability – Configurable rules engine that includes pre-defined business rules and can be easily updated to meet requirements unique to a jurisdiction
  • Multi-channel access – Service delivery across a variety of channels (mobile, kiosk, office)
  • Responsive UI – Simple, intuitive user interface that meets accessibility standards
  • Security – Role-based access controls and the latest cyber security methodologies for assured service delivery
  • Comprehensive Reporting – Real-time reporting with a host of visualization options for improved decision making

Challenges & Solutions

IC-VALS offers a proven COTS-based platform that can help jurisdictions modernize legacy licensing and registration systems quickly with minimal risk. 19+ jurisdictions have successfully digitized their core and ancillary system with IC-VALS and related components.

IC-VALS includes modular components that can be deployed independently and seamlessly connect with solutions already in use as well as external systems.

IC-VALS includes a rules engine which can be easily configured by jurisdictions to quickly adapt to changing requirements.

IC-VALS was developed using open-source technologies making it possible for jurisdictions to maintain and update the system themselves.

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