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Infosys Driver and Vehicle Solution

Infosys Driver and Vehicle Solution is a modular Software-as-a-Service (SaaS) solution that is helping the Departments of Motor Vehicles build a digital and future-resilient driver licensing and vehicle registration system.

Infosys Driver and Vehicle Solution Business Channels

Infosys Driver and Vehicle Solution delivers several capabilities and benefits to DMV agencies.

Capabilities and benefits for business teams Capabilities and benefits for technology teams
Accelerated deployment with ~80% functionality out-of-the-box and rapid configuration Centralized, cloud-based application management
Single platform for all business areas Enterprise security services
3600 view of customer and vehicles Automated hardware and software updates
Omni-channel service delivery for anywhere and anytime DMV Rapid application enhancement
Rapid updates and extensions to support new programs or requirements No need to host complex software and hardware infrastructure
Benchmarked transaction processing times of 13s to 15s Scalable and resilient cloud native solution

Infosys Driver and Vehicle Solution helps drive operational efficiencies through workflows, configurable rules, and integration with other internal and external applications. The modular design methodology simplifies maintenance and operations of the system for agencies.

The solution is delivered and supported by an expert team that customizes off- the-shelf features and business rules for specific business processes and DMV applications. The team also develops user interfaces for embedded devices and integrates heterogeneous system components such as scanners and PoS devices based on standard protocols to enable interoperability. The solution’s web-based dashboards for continuous monitoring and service failure analysis ensure high availability while reducing the volume of IT tickets.