Comprehensive Child Welfare Information Solution System by Infosys

Overview

Infosys Comprehensive Child Welfare Information Solution is an integrated, commercial-off-the-shelf (COTS) platform built using proven technologies. It includes interoperable modules that digitize core child welfare functions and innovative add-ons like artificial intelligence tools that allow agencies to optimize service and focus on prevention of cases.

Infosys Comprehensive Child Welfare Information Solution (Infosys CCWIS) enables agencies to address all these challenges through a modern, modular child welfare platform that delivers the best outcomes in safety, permanency and well-being.

Digitize child welfare systems and processes with a comprehensive, modular platform.

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Key features and benefits of Infosys CCWIS

Modularity – CCWIS compliant, loosely coupled modules for accelerated deployment
Automation – Workflow automation for improved productivity and service delivery
Scalability – Service-oriented architecture and web-services for extensibility
Configurability – Intuitive, streamlined, dynamic and easy-to change/update workflows to simplify system use
Multi-channel access – Anytime, anywhere, any-device online and offline access for improved case worker productivity
Responsive UI – Simple, intuitive user interface for superior user experience and compliance with accessibility standards
Security – Role-based access controls and the latest cyber security methodologies for assured service delivery
Data, insights and next best actions – Next-gen analytics with AI models and visualization engines for real-time reporting, insights and next-best-actions to improve decision making and outcomes

We implement Infosys CCWIS solution using our proven Agile and DevOps framework. We generally break down the entire implementation exercise into three phases and start with assessment of existing child welfare information system and processes. This informs subsequent phases which include modernization of key modules including Intake, Structured Decision Making, and Contracts.

Agencies can follow the approach below to navigate their child welfare information system modernization initiatives. We also help agencies develop a customized implementation sequence based on their requirements.

Comprehensive Child Welfare Solution