Operations and Cost Optimization

Public sector organizations face persistent challenges to showcase value from IT investments quickly. Imperatives like compliance with reforms and mandates, and increasing consumer demands add to the pressure of improving service delivery. Given limited budgets, it becomes necessary to optimize operations and costs on a sustained basis.

Innovating with less is the key to sustained optimization. However, this requires a fundamental shift in the way public sector organizations simplify and modernize existing systems and processes, re-invest savings, and ensure accountability.

Our solutions and services arm public sector organizations with the right tools and methodologies to innovate with less. We help eliminate, consolidate, and optimize business and IT processes, as well as simplify and modernize systems to improve effectiveness and efficiency while reducing fraud, waste and abuse. We help build organizational capacity in emerging technologies like cloud, social media, and mobile; adopt alternate delivery models like shared services; and adopt best practices from the commercial sector to help re-invest savings in strategic IT investments to drive operational excellence.


  • Infosys Panaya CloudQuality™ Suite – Cloud-based automation to reduce risk, time, and costs of ERP change programs
  • Managed Services – Managed services support center to optimize costs and minimize risks
  • Shared Services – VirtualOps, managed services and other solutions to optimize collaboration and costs
  • IT Modernization – Systems modernization services, solutions, and tools like ModernizeIT to improve agility and reduce total cost of ownership
  • Cloud Ecosystem Hub – Centralized platform with a single interface to automate build, management, and governance of a unified hybrid cloud environment
  • MaskIT Enterprise Data Privacy – Platform-agnostic, customizable data masking tool to ensure data privacy
  • Healthcare Benefits Administration – Solutions and services to help public sector organizations setup a modern, scalable, and employee-centric benefits administration system


  • Consulting and systems integration – Maximizing value from IT investments through strategic business consulting, systems integration, and enterprise application services
  • IT services – Enhancing organizational efficiency through application development, maintenance, testing, and infrastructure management services
  • Business process services – Enhancing agility with integrated IT and business process solutions including business platforms, process-re-engineering, and process outsourcing
  • Engineering services – Transforming product engineering lifecycle through product ideation, development, management, business platforms, and cross-industry shared services
  • Enterprise mobility – Optimizing reach and service delivery through complete spectrum of mobile services — from envisioning and business solutions to mobile technology services
  • Cloud – Enabling rapid and successful cloud adoption through a complete set of cloud services, from strategy, orchestration, to migration, aggregation, and management
  • Testing Center of Excellence – Enabling enterprises to establish strong quality processes by leveraging TCoE framework including tools, techniques and methodologies to deliver near-zero-defect applications

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