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Transform Operations and Citizen Services with Infosys and SAP

Infosys SAP practice provides organizations with end-to-end consulting, implementation, and support services for their SAP initiatives.

Our deep public sector experience, backed by proprietary methodologies, frameworks, and SAP-certified tools and accelerators, helps organizations accelerate their digital transformation with SAP.

For example, disruption in HR, coupled with an ever-changing business landscape and technological advancements, has made it crucial to reimagine every aspect of workforce and workplace efficiency and productivity while keeping employee experience at the forefront. Infosys leverages SAP SuccessFactors, HR automation tools, and ancillary service offerings to help organizations navigate their HR transformation journey.

From a procurement perspective, collaborative commerce between businesses and suppliers has emerged as a vital aspect of improvement in today’s dynamic business landscape. Supplier relationships are vital, as are fostering loyalty and developing cost-effective strategies to serve citizens' needs and maximize the budget. Even as organizations implement modern e-procurement systems, the supply chain processes must also be aligned to track and deliver products and services effectively. Infosys Ariba Solution solutions accelerate digital procurement transformation for public sector organizations.

Before embarking on any transformation initiative, public sector organizations must first understand and assess their existing internal ecosystem. We help organizations with an As-Is assessment of their current state by leveraging the SAP Signavio Process Insights, SAP Signavio Process Intelligence and accelerated Plug and Gain approach. To complement the business process assessment with technical assessment, specifically for the SAP S/4HANA transformation programs, we offer proprietary tools like S/4 Assist to analyze the level of customization and impact on the as-is solutions landscape.

Read more about our SAP offerings here.