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GIS-led legacy modernization and asset digitization for a U.S. energy utility

Executive summary
Infosys transformed decades of unstructured infrastructure records into enterprise-ready, GIS-native data for a large U.S. energy utility — digitizing 25,000+ engineering drawings at a sustained rate of approximately 4,000 drawings per month, achieving greater than 95% data quality and 99% SLA adherence, and establishing a GIS-based system of record that accelerates planning, maintenance, and decision-making.

About the client

A large-scale U.S. energy utility operating in a highly regulated public-infrastructure environment, managing extensive overhead and underground electricity networks.

Situation

The utility’s infrastructure data was stored in legacy formats, including scanned PDFs, as-built drawings, and non-standard CAD files. The lack of structured, GIS-ready data limited interoperability, delayed modernization, and hindered digitization, advanced analytics, and informed decision-making.

Key challenges

  • Fragmented legacy data landscape: Infrastructure records were dispersed across PDFs and disparate CAD systems, with no unified, authoritative source of truth.
  • Manual, resource-intensive data extraction: Reliance on human interpretation of drawings led to high processing costs, slower turnaround times, and scalability constraints.
  • Lack of standardized data models: The absence of defined GIS schemas hindered interoperability and limited integration with enterprise systems.
  • Large historical backlog of engineering records: Decades of accumulated drawings created significant delays in digitization and modernization initiatives.
  • Stringent quality and compliance requirements: High accuracy expectations for infrastructure data increased audit risk and required robust validation mechanisms.

The solution

A GIS-led digitization program converting unstructured records into enterprise-ready spatial assets

Infosys implemented a GIS-led legacy modernization and asset-digitization program to transform unstructured infrastructure data into enterprise-ready assets:

  • Enabled high-volume digitization (25,000+ drawings) and transformation of engineering data at a processing capacity of approximately 4,000 drawings per month, supporting faster availability of asset information for downstream planning and operations
  • Transformed legacy drawings and scanned records into structured, GIS-ready datasets, improving asset visibility and enabling seamless integration with enterprise systems
  • Accelerated data (geometry and metadata) extraction and processing through intelligent automation, reducing turnaround times and minimizing manual effort
  • Strengthened data quality, accuracy, and compliance through a robust QA/QC framework, achieving greater than 95% data quality and 99% SLA adherence, ensuring reliable inputs for operational and decision-making processes
  • Delivered standardized, enterprise-aligned outputs, enabling consistent data consumption across GIS, asset-management, and other business platforms

Benefits

  • Transformed legacy records into structured, high-quality digital assets
  • Enabled establishment of a GIS-based system of record for infrastructure management
  • Supported data standardization and interoperability across agencies and departments
  • Enhanced regulatory compliance, transparency, and audit readiness
  • Established a foundation for digital-twin enablement and smart-infrastructure initiatives
  • Enabled faster availability of engineering data for operational use, accelerating planning, maintenance, and decision-making cycles

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