Date: September 10 – 13, 2023

Location: Gaylord Palms Resort and Convention Center, Kissimmee, Florida

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Event overview

American Public Human Services Association (APHSA) IT Solutions Management (ISM) Conference serves as a premier forum for discussing how technology can be utilized to streamline business processes and improve support of Health and Human Services (HHS) programs.

APHSA 2023 ISM Conference will bring together federal, state, local and private sector thought leaders to exchange thoughts on emerging trends and imperatives impacting HHS agencies.

Connect with Infosys Public Services

Infosys Public Services is a Gold Sponsor and exhibitor at the APHSA 2023 ISM Conference.

Visit our booth #405 and join our demo theatre on Tuesday, Sept 12, 10:10am – 10:30am to experience , Artificial Intelligence tools like Infosys LEAP that can help State HHS agencies transform O&M. AI-first automation and digital-brain powered cognitive bots can mitigate the risks due to out-of-date or non-existent documentation.

 

Attendees

Rick Brady, Associate Partner and Head of Government Healthcare Practice, Infosys Public Services

Bryan Murillo, Principal Consultant, Infosys Public Services

Vijay Ravichandran, Director of Eligibility Systems, Infosys Public Services

Harold Morris, Associate Business Development Manager, Infosys Public Services

Pranesh Venkata Indurti, Group Project Manager, Infosys Public Services

Session details

Topic

Using AI to Enable a Smooth Transition & Streamline O&M

 
Date

Tuesday, 12th September 2023

 
Time

10:10am – 10:30am

 
Location

Demo Theatre

 
Speaker

Pranesh Venkata, Group Program Manager, Infosys Public Services

 
Session Description

From enabling a smooth transition and continuing into full operations, Artificial Intelligence tools like Infosys LEAP can help State HHS agencies transform O&M. AI-first automation and digital-brain powered cognitive bots can mitigate the risks due to out-of-date or non-existent documentation. And support models created through incident histories can improve program efficiency and effectiveness. See how an agency can leverage Infosys LEAP to generate new insights, optimize cost, and transform experience, enabling employees to shift the focus back from technology management to core mission.

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