Date: November 5, 2020

Time: 11 am PT | 2 pm ET

Duration: 60 Mins.

View Recording

Event overview

The world is anxiously awaiting a safe and effective COVID-19 vaccination to help all of us “return to normal,” which means state and local governments need a plan to rapidly roll it out once available. From resident enrollment, prioritization and provider registration to inventory tracking, adverse event management and compliance reporting, public health agencies have a lot to consider to ensure a mass vaccination program like this is successful.

That’s why on Nov. 5th at 11am PT/2pm ET, we are joining Salesforce, Simplus and Government Technology for an informative discussion on what an end-to-end COVID-19 vaccine management process looks like and how agencies can be prepared. Register now for this hour-long event to hear:

  • Some issues you may not have been thinking about when it comes to COVID-19 vaccine management and how to overcome them
  • How new digital tools and technologies can help you scale and form a fast and transparent response
  • How the results of the election may impact your plan, and what your next steps forward should be to adjust and continue with your vaccination program


Teri Takai, Executive Director, Center for Digital Government

Eric Paternoster, President and CEO, Infosys Public Services

Dr. Suman De, Head of Government Healthcare Analytics, Infosys Public Services

Speakers details

Eric Paternoster

Eric Paternoster - President and CEO, Infosys Public Services

Eric Paternoster is Chief Executive Officer of Infosys Public Services, an Infosys subsidiary focused on public sector in US and Canada. In this role, he oversees company strategy and execution for profitable growth, and advises public sector organizations on strategy, technology and operations. He also serves on the Boards of Infosys Public Services and the McCamish subsidiary of Infosys BPM.

Eric has over 30 years of experience in public sector, healthcare, consulting and business technology with multiple firms. Prior to his current role, he was Senior Vice President and Head of Insurance, Healthcare and Life Sciences business unit, where he grew the business from $90 million to over $700 million with 60+ clients across Americas, Europe and Asia. Eric joined Infosys in 2002 as Head of Business Consulting for Eastern US and Canada.

Prior to joining Infosys, Eric was a partner with Ernst & Young, where he led financial services consulting in e-commerce, profitability improvement, activity-based costing, IT strategy, and web channel development. As a partner at Accenture’s (Andersen Consulting) Financial Services practice, Eric led the implementation of a country-wide mortgage processing platform for the largest building society in Ireland, and order-ship-bill system for Procter & Gamble’s North American business.

Eric has hands-on experience in healthcare. As Vice President (acting) of Anthem Blue Cross Blue Shield, he was responsible for overseeing application development. He also led the implementation of a new medical and lost-time claims and prescription processing system for the largest state-run workers’ compensation system in the US, and directed multiple M&A systems programs.

Eric is a frequent speaker at healthcare and public sector forums and a contributor to industry publications and analysts on strategy, industry trends, and organizational competitiveness. He has been quoted in publications such as Wall Street Journal, Forbes, Politico, Modern Healthcare, HealthLeaders, and Insurance Business Review.

Eric holds a Master of Business Administration with a concentration in finance from the University of Cincinnati, and a bachelor’s degree in engineering from the US Military Academy. He served in the US Army, leading infantry units in Korea and the US, and left as a Captain.

Dr. Suman De

Dr. Suman De - Head of Government Healthcare Analytics, Infosys Public Services

Dr. De is head of government healthcare analytics for Infosys Public Services. He has extensive experience in the public healthcare sector and previously worked for the World Health Organization, UNICEF and the Indian Public Health Association.

At Infosys, Dr. De leads the area of advanced data science and artificial intelligence-enabled population health, social determinants of health analytics, opioid management, care management, and value-based care. He is a frequent public speaker at various healthcare conferences, forums and at major universities, including the Massachusetts Institute of Technology.

Dr. De is based in Hartford, Connecticut. He holds a medical degree from the University of Calcutta and master’s degree in healthcare administration from the Tata Institute of Social Sciences in Mumbai, India.

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