Date: June 20 – 22, 2012

Venue: Salt Palace Convention Center, Salt Lake City, Utah, USA

Booth : #430

Event overview

America's Health Insurance Plans (AHIP) Institute is a premier conference attended by thousands of health insurance decision makers, year after year. AHIP Institute 2012 features a unique combination of educational sessions on healthcare industry and networking opportunities with thousands of health insurance professionals.

Infosys Public Services is a presidential level sponsor of AHIP Institute 2012. We are also hosting an invitation-only luncheon session at the conference.


Session Details


Analytics in healthcare: Actionable insights to deliver business value


June 21, 2012


12:15 – 13:30 MDT


North Foyer Upper Concourse, 251D, Salt Palace Convention Center, Salt Lake City, Utah, USA


Sumeet Seth, VP of IT, D.C. Chartered Health Plan, Inc.
Cristian Ilie, Managing Principal and Co-Founder, Visual Intelligence
Eric Paternoster, CEO and Director, Infosys Public Services
Saurabh Agarwal, AVP, Infosys Public Services
Siva Nandiwada, AVP, Infosys Public Services

Session Description

A recent survey reveals that analytics is a top investment area in healthcare. Not surprising, given the potential for analytics to impact multiple areas – such as brand image, members, care delivery, health and wellness, and compliance.

Healthcare plans are using analytics to target the individual market for new customer acquisition and member retention, derive actionable insights on provider performance, and so on. During this session, we will address some key questions and ‘next practices' on how to leverage analytics across the member, provider, claims, sales, and marketing domains.

Speaker Profiles

Sumeet Seth

Sumeet Sethis the Vice President of IT at Chartered Health Plan, the largest medical payer in Washington DC area. He is responsible for leading and transforming the IT operations and strategy in the company. Under his leadership, Chartered is going through a rapid IT-led transformation, increasing efficiencies in core claims systems, spurring innovation through mHealth-led care management systems, next-generation data warehousing, an innovative Web strategy, and infrastructure

Cristian Ilie

Cristian Ilie - is the Managing Principal and Co-Founder of Visual Intelligence – a data science company specialized in advanced analytic solutions for healthcare, market research CRM, and social media industries. Cristian is an Informatics visionary promoting technology innovation as a catalyst for business change. In the recent years, Cristian led the VI’s innovation and product development factory to create new powerful business solutions such as HealthViews™, SocialViews ™, and CustomerViews ™.

Eric Paternoster

Eric Paternoster is the CEO and Director of Infosys Public Services, an Infosys subsidiary focused on healthcare and public sector in USA and Canada. Eric sets the company's vision and mission, and oversees strategy and execution for profitable growth. He also provides advisory services to CXOs in healthcare, and federal and state government organizations on business technology strategies and operations. In addition, Eric also participates in their steering committees. He currently serves on the Boards of Infosys Public Services and Infosys BPO.

Saurabh Agarwal

Saurabh Agarwal is an Associate Vice President at Infosys Public Services. In his role as the head of sales for healthcare, Saurabh is responsible for client relationships in the healthcare industry.

Siva Nandiwada

Siva Nandiwada is an Associate Vice President at Infosys Public Services. In his role, he is responsible for client relationships in the healthcare industry. Siva has over 12 years of experience in managing large-scale, technology-led business transformation programs that encompass global delivery, business consulting, client relationship management, strategic planning, operations planning, and marketing.