Monique Frazier on Overcoming the fear of AI and GenAI for Public Good

Public sector organizations can harness the power of AI and GenAI technologies to drive public good. From automating forms to accelerating trials and enabling 24/7 service, these technologies can revolutionize service delivery and minimize errors. However, it's crucial to establish the right guardrails to ensure success. By focusing on ethical implementation, robust frameworks, and focused skill development initiatives, public sector entities can overcome AI fears and leverage it to enhance efficiency, transparency, and citizen satisfaction.