Vaccine Management – Closing the Gap

From supply issues, vaccine hesitancy to scheduling failures and wastage, the national COVID19 vaccination efforts are plagued by many problems.

With situation changing every week, state and local governments need to be on their toes. They need to use scalable and agile systems and processes to execute their vaccination program rapidly and safely.

In this podcast, Nick Demetriades and Dr. Suman De deconstruct the challenges that state and local governments are facing as they execute their vaccination programs, and outline the targeted interventions that can help them address these challenges.

About Dr. Suman De

Dr. Suman De

Principal Consultant and Head, Government Healthcare Analytics Solutions, Infosys Public Services

Dr. Suman is head of government healthcare analytics for Infosys Public Services. He has extensive experience in the public healthcare sector and previously worked for the World Health Organization, UNICEF and the Indian Public Health Association.

At Infosys, Dr. Suman leads the areas of vaccine management, advanced data science and artificial intelligence-enabled population health, social determinants of health analytics, opioid management, care management, and value-based care. He is a frequent public speaker at various healthcare conferences, forums and at major universities, including the Massachusetts Institute of Technology.

Dr. Suman is based in Hartford, Connecticut. He holds a medical degree from the University of Calcutta and master’s degree in healthcare administration from the Tata Institute of Social Sciences in Mumbai, India.

About Nick Demetriades

Nick Demetriades

Nick is a principal consultant with Infosys Public Services. Nick defines and develops technology solutions that help public sector organizations become more customer-centric and agile.

Nick has over 30 years of experience in the DMV and IT space. Prior to joining Infosys Public Services, Nick served as the Director of Operations Services at the Connecticut Bureau of Enterprise Systems and Technologies (BEST). He was responsible for administering Enterprise Helpdesk Services, Command Center Operations, Business Continuity Planning (BCP), Disaster Recovery Planning and Coordination. Before this, he was the Director of Information Technology at the CT DMV and managed the Agency’s technology services. He led numerous DMV business improvement projects for the delivery of business systems and technology solutions.