The AI and GenAI Opportunity for US Federal Agencies with SurenderNath Indarapu

SurenderNath Indarapu, Head of US Federal and Quasi-government Sector at Infosys Public Services, dives into the intricacies of how US federal agencies are cautiously yet optimistically embracing AI and GenAI technologies. With the advantage of tapping into over two centuries of democratized knowledge, they have a golden opportunity to enhance the efficiency of mission-critical programs. However, this opportunity comes with its set of hurdles, including navigating through the complexities of data access, ensuring top-tier security, and maintaining stringent privacy standards. To combat these challenges, measures such as establishing special offices dedicated to the responsible utilization of AI, creating robust frameworks for safe operation, and experimenting with AI applications in various domains are being put into place.