Multi-Cloud Governance Solutions for the Public Sector

The Public Sector’s Digital Imperative

Public enterprises are uniquely positioned to drive societal impact through technology. However, many are constrained by outdated infrastructure and siloed systems. Infosys recognizes this challenge and has built a robust ecosystem of partners—including startups, academia, and industry leaders—to help public institutions become agile, resilient, and purpose-driven.

Infosys Public Services facilitates the secure and efficient modernization of government agencies through a structured multi-cloud governance model specifically designed for the public sector. As the adoption of cloud technologies continues to accelerate, our framework enables agencies to effectively manage complexity, reduce risk, and uphold accountability across diverse cloud environments.

Infosys Public Services has supported initiatives like the State of Arizona’s cloud optimization strategy. These real-world implementations demonstrate how governance drives transparency, trust, and innovation in public service delivery.

Multi-Cloud Governance: A Game-Changer

At the heart of Infosys’ cloud strategy lies the Polycloud Platform, a vendor-agnostic solution designed to orchestrate services across multiple cloud providers—AWS, Azure, Google Cloud, IBM, and private clouds—without vendor lock-in.

This flexibility is crucial for public sector entities that must balance innovation with compliance and budget constraints. But flexibility alone isn’t enough—governance must be embedded at every layer to ensure that cloud adoption aligns with public sector mandates and mission-critical outcomes.

To address this, Infosys Public Services has developed a comprehensive governance model structured around six core principles that ensure secure, efficient, and resilient multi-cloud operations:

• Security & Compliance: Adherence to regulatory mandates such as FedRAMP, HIPAA, and CJIS is prioritized to protect sensitive citizen data across cloud platforms.
• Cost Optimization: Tools are provided to enhance visibility into cloud usage, prevent resource sprawl, and enforce budget controls, which can reduce cloud spending by up to 30%.
• Interoperability & Standardization: The model encourages the use of open standards, APIs, and shared services to facilitate seamless integration across departments and minimize vendor lock-in.
• Performance Monitoring & SLAs: Governance frameworks are established to define and monitor metrics, including uptime, latency, and incident resolution. The aim is up to 99.9% availability and 40% faster recovery.
• Data Sovereignty & Access Control: Agencies are provided with support to identify data residency, access permissions, and protection requirements, maintaining adherence to national and local regulations.
• Risk Management & Resilience: The model incorporates disaster recovery and continuity planning to support uninterrupted service delivery.

Driving Impact at Scale

Infosys Public Services’ multi-cloud governance solutions are more than just technology—they are enablers of mission-driven transformation. By simplifying cloud adoption and embedding governance into every layer of the IT stack, IPS empowers public sector organizations to:

• Deliver better citizen services
• Enhance transparency and accountability
• Reduce operational costs
• Accelerate innovation without compromising security

As governments worldwide embrace digital-first strategies, Infosys stands as a trusted partner in building a future-ready public sector—one that is inclusive, efficient, and resilient.

About Author

Ajay Kumar

Ajay Kumar is a seasoned technology leader with over 24 years of experience driving large-scale digital transformation initiatives, from initial project implementation to final system integration and enterprise architecture. As principal Technology Architect at Infosys Public Services, he leads the Cloud and Infrastructure practice and is instrumental in helping clients modernize their technology landscapes.

Mr. Kumar is known for his strategic vision and collaborative leadership. Ajay excels at aligning complex business objectives with innovative technical solutions. He has a proven track record of spearheading programs that leverage agile methodologies, digital experience platforms, and cloud technologies to foster business innovation.

He is passionate about mentoring and guiding teams, actively sharing his insights on emerging technology trends to build a culture of continuous learning and excellence.