Date: October 22 –25, 2017

Venue: Gaylord National Resort & Convention Center, National Harbor, Maryland Booth – 200

Event overview

American Public Human Services Association (APHSA) IT Solutions Management (ISM) Conference serves as a premier forum for discussing how technology can be utilized to streamline business processes and improve automated support of Health and Human Services (HHS) programs.

APHSA ISM Conference 2017 will bring together federal, state, local and private sector thought leaders to discuss lessons learned, emerging issues and key trends related to HHS technology.


Connect with Infosys Public Services

Infosys Public Services is a Platinum sponsor at the APHSA ISM Conference 2017.

Join our session on the 24th for insights on how HHS agencies can keep the lights on and modernize legacy systems at same time while ensuring superior service delivery.

Visit us at booth 200 to see innovative IT solutions for integrated eligibility, citizen service, fraud analytics, and other areas that are helping HHS organizations drive their digital transformation and improve care, outcomes and cost.


Rick Brady, Senior Principal and Head of Healthcare and Human Services, Infosys Public Services
John McDonald, Head of Marketing and Alliances, Infosys Public Services
Vijay Ravichandran, Principal, Infosys Public Services
Xuan Quinn, Assistant Marketing Manager, Infosys Public Services

Session details


Keeping the lights on while modernizing legacy HHS systems


Tuesday, October 24, 2017


1:15 PM – 2:15 PM ET


Vijay Ravichandran, Principal Consultant, Infosys Public Services

Session description

A major challenge in health and human services modernization is to balance the modernization initiative with management of existing systems. Modernization happens in phases; i.e., only a few programs move over from the legacy system to the new system in each phase. With recent guidance from the CMS on modular development and procurement, multi-pronged, phased implementations and operations will soon become the norm. How can agencies manage these multiple systems - some legacy, some new in production, and some in implementation? What are the implications of agile development for multiple systems in transition, both in procurement and development? Join the session for practical insights from industry and government experts.

Speaker profile

Vijay Ravichandran, Principal Consultant, Infosys Public Services

Vijay is a principal consultant with Infosys Public Services. He has over 15 years of experience in designing and implementing dynamic and robust large-scale social enterprise management systems that provide health benefit exchanges, social service modernization, and child services. Currently, he is leading the child information system modernization initiative for Texas Department of Family and Protective Services. He also served as the Solution Manager for the District of Columbia Access System (DCAS), which is the district's flagship social services modernization project.