Date: October 25 – 29, 2015
Location: Hilton San Francisco Union Square, San Francisco, California
Oracle OpenWorld (OOW) 2015 is a leading business and technology conference for Oracle partners and customers. This promises to be an exciting event that will shed light on new technologies and solutions along with providing thought-leadership and business insights from IT and industry leaders.
Infosys CEO Dr. Vishal Sikka will deliver the executive keynote on Tuesday 27th October. Infosys also have over 25 sessions across trending topics in Human Capital Management, Customer Experience, Enterprise Resource Management and solutions built for industry verticals. One of those sessions is being hosted by Infosys Public Services and Ministry of Transportation, Ontario. Eric Paternoster, President and CEO Infosys Public Services, and Predrag Maric, Executive Lead, Ministry of Transportation, Ontario will share insights on building a consumer-centric licensing and registration system.
Meet our experts for insights on successfully leveraging Oracle-based solutions to improve mission outcomes.
Designing a consumer-centric Siebel-based registration / licensing system
October 27, 2015
12:15 p.m. – 1 p.m.
Park Central — Franciscan II
Eric Paternoster, President and CEO, Infosys Public Services
Predrag Maric, Executive Lead, Ministry of Transportation, Ontario
Outdated IT systems, manual processes, and lack of consolidated data impacts transportation agencies’ ability to deliver effective licensing and registration services, enforce performance, and eliminate fraud. This can result in unsafe operators on the roads and an increased risk of accidents.
Modernization of licensing and registration systems based on one-client, one-record model (360 degree view of the customer) can help agencies address aforesaid challenges. Key processes can be automated to enhance efficiency and a comprehensive view of the customer can be built to generate actionable insights for personalized service delivery, fraud elimination etc.
How can agencies leverage this model (one-client, one-record) to build a modern, citizen-centric licensing and registration system? Join the session for practical insights from Infosys Public Services and Ministry of Transportation, Ontario.