Tuning Siebel applications to accelerate digital transformation

Customer Relationship Management (CRM) systems, like Oracle Siebel, have undergone several transformations over the last decade. These enhancements have strengthened the system’s core capabilities.

Several public and commercial sector organizations have further tuned their core Oracle Siebel applications to deliver improved experience and accelerate digital transformation.

This has enabled them to deploy new applications faster, minimize downtime and reduce the cost of operations without compromising on the core functionality. They are doing all these and advancing their digital agenda by adopting one or more of the following strategies – upgrading their core Oracle Siebel system, enabling DevOps, leveraging AI for application maintenance and operations, and designing custom UI and UX. Read the paper to learn more about these strategies.