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TRAVELS

A modern, customer-centric enterprise IT solution for the Department of Motor Vehicles and Ministry of Transportation

Department of Motor Vehicles (DMV) / Motor Vehicle Administrators (MVA) and Ministries of Transportation (MoT) need to modernize their legacy licensing and registration systems to service millions of customers effectively and efficiently.

To deliver an improved experience, DMV and MoT need to set up a modern, customer-centric platform that delivers a consolidated view of the customers, meets the agency’s unique needs yet is adaptable to changing requirements, and is easy to implement and use.

Build the MoT / DMV system of the future with TRAVELS

TRAVELS is a modular enterprise solution that helps Ministries of Transportation and the DMV modernize legacy licensing and registration system into an agile and customer-centric platform that meets agency’s need today and in the future.

TRAVELS (Titling, Registration, Administration, Vehicle, Enforcement, Licensing, Security) enables MoT / DMV modernization by offering the best of COTS and custom worlds, supporting all the core and ancillary transportation processes along with third party and agent support, performance monitoring, security and audit.

IT Solutions for DMV & MVA  
 

Key features of TRAVELS

  • One-client, one-record - 360° customer view from internal and external systems
  • Configurability - Pre-defined and configurable business rules to meet unique requirements
  • Platform-independence - Proven reference architecture for any hardware/software environment
  • Multi-channel access – Service delivery across a variety of channels (mobile, kiosk, office)
  • Scalability - Service Oriented Architecture for extensibility and interoperability
  • Intuitive UI – UI and UX that meets accessibility standards and is easy to use
  • Security - Role-based access controls and the latest cyber security methodologies
  • Data-as-a-Service - Pre-defined, user-defined, and automated operational and analytics reports

TRAVELS benefits: MoT and DMV modernization made easier, faster, and risk-free

  • Customer-centricity: Digitized processes, self-service, and personalized experience to customers across the channels of their choice
  • Efficiency: Up to 70% reduction in application processing time through automated and optimized workflows
  • Low risk: Proven and tested reference architecture, business processes, and service delivery model
  • Speed-to-market: Accelerated deployment, and support for quick introduction of new products and services
  • Control: Vendor and platform agnostic solution built using industry standard technologies enables greater control on changes and updates
  • Agility: Modular and scalable solution to quickly adapt to changing technologies and regulatory demands
  • Connectivity: Real-time interfaces with local/federal law enforcement, licensing, third-party entities and agents, AAMVA, and other internal and external partners
  • Lower TCO: Reduced cost of running and maintaining system as compared to other options

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