Risky, expensive and effort intensive modernization initiatives

Infosys Driver and Vehicle Solution offers a proven solution that helps jurisdictions modernize legacy licensing and registration systems quickly and without any risk. Several jurisdictions have successfully digitized their core and ancillary system with Infosys Driver and Vehicle Solution.

Interoperability with existing systems and partner departments

Infosys Driver and Vehicle Solution includes modular components that can be deployed independently based on the solutions already in use and seamlessly connect with both internal and external systems.

Addressing evolving requirements

Infosys Driver and Vehicle Solution includes a dynamic rules engine which can be easily configured by the jurisdictions to quickly adapt to changing requirements.

Vehicle Registration & Driver Licensing Solution for DMV

Digitize vehicle and licensing services with Infosys Driver and Vehicle Solution

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Driver Licensing and Vehicle Registration Solution

Every DMV and MoT is unique – rules and regulations they administer are different, data integration among agencies varies. Delivering an improved customer experience means that jurisdictions must implement a modern, user-friendly platform that delivers a consolidated view of the customers, meets the jurisdiction’s unique current needs yet easily adapts to changing requirements.

Our COTS solution helps agencies deliver modern and customer centric services and includes pre-integrated modules that support core transportation processes. These pre-integrated modules deliver most of the functionality out-of-the box and offer flexibility to quickly modify key features to meet an agency’s unique requirements.

Infosys Driver and Vehicle Solution encompasses the various tasks conducted by DMV employees and customers which can be broadly categorized into following enterprise business functions:

Titling – Establish ownership of a motor vehicle
Registration – Establish a unique license plate number for the vehicle identification
Administration – Ensure accuracy and timely service delivery
Vehicle – Ensure safety of motorized vehicles on the roadway
Enforcement – Suspend or revoke driver privileges and manage reinstatement
Licensing – Grant privileges to drive or operate motor vehicles on the jurisdiction’s roadway
Security – Prevent and manage fraud and protect personal identifiable information

Infosys Driver and Vehicle Solution underlying Salesforce Platform helps drive operational efficiencies through workflows, configurable rules, and integration with other internal and external applications. The modular design methodology simplifies maintenance and operations of the system for agencies. The solution is delivered and supported by an expert team that customizes off the-shelf vehicle registration and driver licensing features and business rules for specific business processes and DMV applications. The team also develops user interfaces for embedded devices and integrates heterogeneous system components such as scanners and Point of Sale (PoS) devices based on standard protocols to enable interoperability. The solution’s web-based dashboards for continuous monitoring and service failure analysis ensure high availability while reducing the volume of IT tickets.

Infosys Driver and Vehicle Solution delivers several advantages from both business and technical infrastructure perspective:

Modularity – Loosely coupled components for flexibility and accelerated deployment
360° Customer View – One-client, one-record model to understand customer better
Scalability – Service Oriented Architecture for extensibility and interoperability
Configurability – Configurable rules engine with pre-defined business rules to meet unique requirements
Multi-channel access – Service delivery across a variety of channels (mobile, kiosk, office)
Responsive UI – Simple, intuitive user interface that meets accessibility standards
Security – Role-based access controls and the latest cyber security methodologies for assured service delivery
Comprehensive Reporting – Real-time reporting with host of visualization options for improved decision making