Overview

Infosys Comprehensive Child Welfare Information Solution is an integrated, commercial-off-the-shelf (COTS) platform built using proven technologies. It includes interoperable modules that digitize core child welfare functions and innovative add-ons like artificial intelligence tools that allow agencies to optimize service and focus on prevention of cases.

Infosys Comprehensive Child Welfare Information Solution (Infosys CCWIS) enables agencies to address all these challenges through a modern, modular child welfare platform that delivers the best outcomes in safety, permanency and well-being.

Digitize child welfare systems and processes with a comprehensive, modular platform.

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Comprehensive Child Welfare Solution

Key features and benefits of Infosys CCWIS

  • Modularity – CCWIS compliant, loosely coupled modules for accelerated deployment
  • Automation – Workflow automation for improved productivity and service delivery
  • Scalability – Service-oriented architecture and web-services for extensibility
  • Configurability – Intuitive, streamlined, dynamic and easy-to change/update workflows to simplify system use
  • Multi-channel access – Anytime, anywhere, any-device online and offline access for improved case worker productivity
  • Responsive UI – Simple, intuitive user interface for superior user experience and compliance with accessibility standards
  • Security – Role-based access controls and the latest cyber security methodologies for assured service delivery
  • Data, insights and next best actions – Next-gen analytics with AI models and visualization engines for real-time reporting, insights and next-best-actions to improve decision making and outcomes

We implement Infosys CCWIS solution using our proven Agile and DevOps framework. We generally break down the entire implementation exercise into three phases and start with assessment of existing child welfare information system and processes. This informs subsequent phases which include modernization of key modules including Intake, Structured Decision Making, and Contracts.

Agencies can follow the approach below to navigate their child welfare information system modernization initiatives. We also help agencies develop a customized implementation sequence based on their requirements.

Comprehensive Child Welfare Solution

Contact us today to learn how your agency can improve its child welfare program outcomes with Infosys CCWIS.

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Challenges & Solutions

Infosys CCWIS automates and digitizes child welfare processes to improve efficiency and productivity of caseworkers.

Infosys CCWIS is built using modular components which can be deployed independently and can interface with any internal or external systems.

Infosys CCWIS uses automated data-science technologies and pre-built AI models that turn data into predictive and prescriptive insights like identification of high-risk children to prevent and preempt cases.

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