Legacy Modernization

Resources

Case Studies | Perspectives

Case Studies

Public Sector

We are helping a US City modernize its legacy tax and permit processing system into an agile, scalable and digital system. Our ModernizeIT solution is helping the City automate and accelerate the modernization program by up to 50%, minimize risk, and help the City save up to 20% in operational cost.

We partnered with the Ministry of Transportation, Ontario (MTO) to modernize its 40+ year old commercial vehicle licensing and registration system with an enterprise-services based platform built on one-client, one-record model. The modernized solution has enabled MTO to digitize key business processes, improve data management, and integrate with other systems including driver licensing and vehicle registration, delivering superior service and experience to 1+ million customers.

We modernized a legacy eligibility and enrollment system for the District of Columbia (DC) into a modern, integrated eligibility system supporting a range of health and social programs including MAGI Medicaid and Food and Cash Assistance. The new system has enabled the District to increase productivity of its case workers and to provide a single point of access for DC citizens to multiple health and human services programs.

We helped Long Term Care Partners (LTCP), one of the largest administrator of federal employee benefits, modernize its core administrative system to ensure delivery of best-in-class services to over 2.5 million members while optimizing operations and costs. We re-architected LTCP’s legacy system into a scalable, user-friendly, web-based system that increased employee productivity by 20 percent, reduced maintenance costs by 25 percent, and provided a system capable of growing with the business well into the future.

Healthcare

A fortune 100 Health Plan was unable to derive value from their product modernization initiative owing to a fragmented IT landscape distributed over several locations.  Legacy applications with code based on mainframe technology with DB2/IDMS/VSAM backend systems characterized this landscape. We designed a modernization initiative involving COBOL code analysis, modularization and business rule externalization and developed an SOA-based solution to extend the mainframe system while enabling data restructuring, data migration (VSAM and IDMS to DB2) and batch window reduction to help the health plan optimize operations and reduce time to market by ~50%.

Financial Services

A leading American multinational financial services corporation operated on a suite of systems that delivered poor performance as a result of sub-optimal application design, inability to handle newer products like gift cards, and a user-unfriendly front-end. We helped the client re-engineer and enhance 72 legacy and client-server applications to support growing business demands, reduce total cost of ownership, and deliver an improved experience to consumers.

Retail and Logistics

We helped a global transportation and logistics company re-engineer a large portfolio of mainframe applications that consumed 3 million lines of code over 110 interfaces for its 6000 users across 92 countries. The legacy applications were transformed into a scalable and API-based Java architecture helping the client improve efficiency and saving approximately $10 million over 5 years.

Perspectives

Making risk-free, accelerated legacy modernization possible

New technologies get introduced much faster than the time it takes an agency to modernize its systems and adopt these technologies. As soon as the modernized system becomes operational, agencies are forced to look at modernizing the ‘modernized’ system. To keep pace with new technologies, agencies should leverage a software + people based modernization approach, which can help build modern, agile and future-proof systems much faster, and at a lower cost and risk.

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Delivering large IT programs – Choosing the right implementation approach

Despite countless program execution methodologies and best-practices, why do large IT programs still fail? What should organizations do to ensure successful delivery of their large IT programs? Jayanta Ghosh, who has over 18 years of experience in planning and execution of large programs across industries, outlines various factors that influence success of a large IT program with a particular focus on getting the implementation approach right at the outset.
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Two-speed IT

Managing high-speed IT with traditional IT to leverage emerging technology quickly and support core functions effectively to deliver improved outcomes.
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Building a Child Welfare Information System of the future

Strategies for HHS organizations to leverage federal funding, use the pilot and waiver guidance, and rethink systems planning approach to build child welfare information system of the future.
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Building a citizen-centric licensing and registration system

Three-pillar approach for Motor vehicle administrators (MVA)/ ministries of transportation to successfully build a modern, customer-centric licensing and registration system.
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