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Building Tomorrow's Healthcare Enterprise

Improving the quality of care, and reducing the cost of care – these are imperatives in today’s “survival of the fittest” healthcare industry. Transforming for tomorrow’s needs, however, begins with thinking ‘beyond compliance’ in the midst of unprecedented regulation and reform.

For payors and providers, the state of the industry presents a chance to harness new technologies: inject business intelligence, seamless communication and collaboration into the enterprise today – and drive outcomes in affordability, patient-centricity and preventive care for tomorrow.

Challenges & Opportunities

Regulatory compliance: HIPAA 5010, ICD-10 and the Meaningful Use mandate will create enterprise-wide impact: people, processes and technology. With solutions and strategies that accelerate the transition, enterprises can make their journey smoother, while also reducing risk, cost and effort.

Rise of consumerism: Fierce competition and evolving markets have paved the way for customer-centric business models, with an increased demand for personalized products and services, as well as increased product and pricing transparency. Going patient-centric will require greater IT integration to enable seamless communication and interaction between patients and providers.

Increased costs: The industry is faced with addressing rising medical and operational costs, while also enhancing efficiency and quality. With IT solutions, enterprises can minimize errors and redundant diagnostic tests and treatments, while ensuring better healthcare delivery through patient data analytics, evidence-based medication and paperless transactions.

Preventive care: With the shift from cure to prevention, consumers are investing in wellness and seeking healthy lifestyles. To capitalize on this shift, insurers and providers are offering programs that support wellness, prevention, and early detection. Social media presents a platform to promote this agenda, while bioinformatics and analytics can play a key role in improving prevention statistics.

How Infosys Delivers Business Value

We blend our industry-leading expertise in consulting, technology and sourcing to help our clients solve complex business problems and unlock their value levers, by creating outcomes in three key areas: business transformation, accelerating innovation and efficient operations.

How Infosys Delivers Business Value - Healthcare

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Published with permission of Best’s Review; Copyrighted A.M. Best Company, Inc. 2012

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